Category Archives: Community Management

Transparency Challenge

Recently, I’ve been thinking a lot about transparency.  Mostly in the context of how do governments view and implement transparency in what they do.  Some people associate the concept of transparency as being part of a big data movement i.e. … Continue reading

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Twitter Cliff Notes

As easy as Twitter is to use when it comes to tweeting for the Government there are a lot of things you need to know.  One of the big obstacles we run into is our senior management doesn’t always understand … Continue reading

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How Many Community Managers Does it Take?

I have been asked to start contributing my ideas and thoughts about Community Management to The Community Manager.  This is a great resource for people who are just starting a position as a Community Manager and also for those more … Continue reading

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Everyone is a Public Affairs Officer

This week I was teaching our first Community Managers Boot Camp.  This class was developed to be an intensive small group three day class focused on a specific group of Community Managers who are preparing to run a specific community. … Continue reading

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